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Privacy Policy

Last Updated: December 9, 2025

ClimberIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website climberiq.com and use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect information you provide directly to us, including:

  • Contact Information: Name, email address, and any other information you provide when contacting us or subscribing to our newsletter.
  • Account Information: If you create an account, we collect your email address and authentication credentials.
  • Analytics Data: When you use our GA4 SWOT Analyzer, you authorize access to your Google Analytics data through Google's OAuth system. We process this data to generate analysis reports but do not store your raw analytics data on our servers.
  • Review Data: When you use our Customer Review Analyzer, you may input business names or URLs. We fetch publicly available review data to generate analysis.

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Usage Information: Pages visited, time spent on pages, click patterns, and referral sources.
  • Log Information: IP address, access times, and pages viewed.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing and completing transactions
  • Sending you technical notices, updates, and support messages
  • Responding to your comments, questions, and requests
  • Sending promotional communications (with your consent)
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, investigating, and preventing fraudulent transactions and abuse
  • Personalizing and improving your experience

3. Google Analytics Data

When you connect your Google Analytics account to our GA4 SWOT Analyzer:

  • We request read-only access to your Google Analytics data through Google's secure OAuth 2.0 authentication.
  • We process your analytics data in real-time to generate SWOT analysis reports.
  • We do not store your raw Google Analytics data on our servers after generating the report.
  • You can revoke access to your Google Analytics data at any time through your Google Account settings.
  • Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Functionality Cookies: Remember your preferences and settings.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery).
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information with your consent or at your direction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information.
  • Opt-Out: Opt out of receiving promotional communications.
  • Data Portability: Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at the email address provided below.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to these countries.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

ClimberIQ
Email: privacy@climberiq.com