Terms of Service

Last Updated: December 9, 2025

Welcome to ClimberIQ. These Terms of Service ("Terms") govern your access to and use of the ClimberIQ website (climberiq.com) and our services, including the GA4 SWOT Analyzer, Customer Review Analyzer, and any other tools or services we provide (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By accessing or using our Services, you represent that you:

• Are at least 18 years old or have the legal capacity to enter into a binding agreement
• Have the authority to accept these Terms on behalf of yourself or any entity you represent
• Will comply with all applicable laws and regulations when using our Services

2. Description of Services

ClimberIQ provides AI-powered marketing intelligence tools, including:

• GA4 SWOT Analyzer: A tool that connects to your Google Analytics 4 account to analyze your data and generate strategic insights using artificial intelligence.
• Customer Review Analyzer: A tool that aggregates and analyzes publicly available customer reviews from various platforms to provide competitive intelligence.
• Blog and Educational Content: Articles and resources about AI-powered marketing analytics.

Our Services are provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

3. User Accounts and Authentication

Google OAuth Authentication

To use certain features like the GA4 SWOT Analyzer, you must authenticate through Google OAuth. By doing so, you:

• Grant us read-only access to your Google Analytics data as specified during authentication
• Confirm that you have the authority to grant such access
• Acknowledge that you can revoke access at any time through your Google Account settings

Account Security

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Infringe upon intellectual property rights of others
• Transmit any malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of our Services
• Scrape, crawl, or use automated means to access our Services without permission
• Use the Services for any illegal, harmful, or fraudulent purpose
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information of other users
• Use the Services in a manner that could damage, disable, or impair our systems

5. Intellectual Property

Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are the exclusive property of ClimberIQ or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any data or content you provide to our Services. By using our Services, you grant us a limited, non-exclusive license to process your data solely for the purpose of providing the Services to you.

Feedback

If you provide us with feedback, suggestions, or ideas about our Services, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use such feedback for any purpose without compensation to you.

6. Third-Party Services and Data

Google Analytics Data

Our GA4 SWOT Analyzer accesses your Google Analytics data through Google's APIs. Your use of Google Analytics is subject to Google's terms of service and privacy policy. We are not responsible for Google's handling of your data.

Review Data

Our Customer Review Analyzer aggregates publicly available review data from third-party platforms such as Google, Yelp, and others. This data is owned by the respective platforms and reviewers. We do not claim ownership of third-party review content.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of use of any third-party sites.

7. AI-Generated Content Disclaimer

Our Services use artificial intelligence to generate analysis, insights, and recommendations. You acknowledge and agree that:

• AI-generated content is provided for informational purposes only and should not be considered professional advice
• AI analysis may contain errors, inaccuracies, or limitations
• You should independently verify any AI-generated insights before making business decisions
• We are not responsible for any actions taken based on AI-generated content
• AI capabilities and outputs may vary and are subject to continuous development

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT
• WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS

YOU USE THE SERVICES AT YOUR OWN RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLIMBERIQ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
• ANY DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICES
• ANY DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US (IF ANY) IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless ClimberIQ and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit or transmit through the Services

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date at the top of this page
• Sending an email notification for significant changes (if you have provided an email address)

Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

12. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms
• Violation of applicable laws
• Conduct that we believe is harmful to other users or our business

Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, and limitations of liability.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules. The arbitration shall take place in Delaware, and the arbitrator's decision shall be final and binding.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against ClimberIQ.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClimberIQ regarding your use of the Services and supersede any prior agreements or understandings.

16. Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of ClimberIQ.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

ClimberIQ
Email: legal@climberiq.com